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One Messaging Platform for Marketing, Sales, Support & Engineering

No more juggling channels between teams & platforms. One set of channels, one platform.

Promotional and Messaging

Target specific interests with Broadcasts, enroll new contacts in drip campaigns or trigger event-based promotion via API


Masterchat

Conversational

 sale

Trade-in personal messengers for business accounts, increase sale visibility, auto-qualify leads & sync with your CRM


Masterchat

Conversational

Support

Use automated messaging to identify customer issues, then route to agents according to skill. function. language , shift & more

Masterchat

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Frequently Asks Questions accordion - Bootdey.com

One contact,
one thread

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

    Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations
    Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button
    Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

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