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AI-powered assistant CoPilot

CoPilot is a powerful AI tool inside Bitrix24 designed to help you with mundane tasks and boost your creativity. Located conveniently throughout the product, CoPilot is always there when you need it.


CoPilot in Chat

One of the most obvious places to find CoPilot in Bitrix24 is our chat. There, you can use it to generate ideas, write texts, and do all kinds of AI magic.


Unlimited source of ideas

Available 24/7

Compelling copy on demand

Ideal brainstorming partner

July 08, 2025

Unlimited source of ideas

Being a highly sophisticated AI tool, CoPilot is capable of coming up with brilliant, original ideas in a matter of seconds. Just open a new chat and enter a detailed prompt specifying what kind of idea you would like to get.
June 15, 2025

Always in context


CoPilot remembers the context of your conversation within a chat, which means you can ask it to expand upon a previous result, modify it, or add an unusual twist. You can keep doing it until you're pleased with the result.
May 26, 2025

Idealbrainstorming partner

An unusual and at the same time cool use case for CoPilot is treating it as your brainstorming partner. You can ask CoPilot to validate an existing idea of yours, offer constructive criticism, find logical fallacies, and more.

CoPilot in Video Calls

Get the most out of every video call and increase the productivity of your online meetings with CoPilot Follow-Up. This AI-powered tool transcribes your video calls and analyzes them, providing you with a call summary and a list of recommendations for further improvement.


Unbiased AI-powered call analysis

Highlights + recommendations

Word-for-word call transcript + detailed summary

Great way to increase productivity

AI-powered video calls

Just launch the CoPilot Follow-Up tool during a video call and our AI-powered assistant will start its unbiased analysis, resulting in a call summary and a detailed transcript with timestamps.

Call summary


The summary contains meeting agenda, key results, list of suggested follow-up actions (that can turned into tasks in one click), call rating, and recommendations.


Feedback + recommendations

Based on the call analysis, CoPilot Follow-Up gives you specific recommendations on what can be improved or changed in order to increase call efficiency and team productivity.

CoPilot in CRM

There are plenty of tasks you can assign to CoPilot in the sales department – e.g., create original ideas for your special offer, write compelling copy for a promotional email, or even transcribe your phone call with a client.


Fresh ideas for your sales and marketing

Call transcription

AI in CRM: deal and lead autofilling

Quality copy for email marketing and landing pages

Fresh ideas for your sales and marketing

Need to come up with a solid idea for your marketing campaign or special offer? Let CoPilot do the job – just be sure to describe your goals and target audience.

Call transcription


Got off the phone after a 35-minute call with a client? No need to go back and listen through it all – our CoPilot will transcribe your call in a nice and easily readable text format.

Autofilling in CRM deals or leads

Can’t be bothered to fill in the fields in your CRM manually? Not only can CoPilot transcribe your calls, but it can also automatically fill in the right fields (name, phone, company, etc.).

CoPilot in Feed

When it comes to communicating with your team, CoPilot acts as your trusted and knowledgeable assistant. It can write an announcement, reply to a comment, come up with an idea, or even suggest constructive criticism.


Built-in CoPilot menu in comments and posts

Write texts, create ideas and images

Praise or criticize people's posts and comments

Built-in translator and grammar check tool

Always at hand


CoPilot is conveniently located where within a click's reach – when you're writing a post or replying to a comment, it can be easily activated either from the menu or simply by pressing the space bar.



Instant AI content creation

Just enter a prompt and our CoPilot will quickly come up with an idea, expand on your original thought, create a short summary of a big chunk of text, or check it for mistakes. Want to add an original image? No problem, CoPilot can create images as well.


Virtually unlimited possibilities

In addition to the basic capabilities you'd expect from a modern GPT-based AI tool, our CoPilot can easily praise or suggest constructive criticism of someone's message, idea, or opinion. Really cool stuff – especially when you're too busy to search for the right words.

CoPilot in Tasks

Your personal AI assistant is always ready to help when you're planning a project or creating a new task. CoPilot can easily come up with a brief and understandable task description based on your prompt and even offer a checklist that's appropriate for the task.


Easy access to CoPilot in tasks and comments

Create task descriptions and checklists

Generate task summary in one click

Built-in translator and grammar check tool

Simplified task creation

With CoPilot, you don't even have to finish the sentence – just write a brief outline and our AI will fill in the details, adding an optional checklist. That's how AI tasks work!


Task summary


You don’t have to read every comment under every task to understand what it’s about and what the current status is – just ask CoPilot to give you a task summary.


Checklists in one click


Break down a long, wordy task description into a series of steps and add them as a checklist to that task. From there, you can easily add assignees to each step and start working.

CoPilot in Sites & Stores

Our friendly AI assistant is always there to help you create quality texts, original images, or even a whole website.


Ideal for marketing and sales

High-quality, original images

Compelling copy

AI-powered content

Saves plenty of time

Texts that get your message across

Just enter a subject and the tone (e.g., formal, engaging, informative, etc.), and CoPilot will handle the rest. You can also ask our AI to rewrite a text from a different perspective or in a different tone.

Images that resonate with your site visitors

CoPilot can easily come up with an image that's truly original and interesting – all you have to do is be specific with your prompts. This way, you will always get amazing results!


AI-powered content


Create a website in a matter of minutes using just a prompt. Based on the prompt, our AI assistant CoPilot will come up with an appropriate design, copy, images, and web forms.



Privacy & security

Being an (artificially) intelligent piece of software, CoPilot is good at keeping secrets. Your data gets deleted immediately from the provider's server after you close the CoPilot dialog in chat, tasks, feed, or elsewhere in Bitrix24.


Data privacy

Completely secure

Your data is not used for training

Clear chat history manually

Your data is not used for training

The algorithm that powers CoPilot does not save your data on a third-party server or use it for training. Once a CoPilot dialog is closed, all of its contents get deleted from the provider's servers.

You are in full control of your data

The requests you submit to CoPilot and the replies you get can be easily deleted manually at your convenience. To do so, you just need to clear the chat history in the chat menu.


Completely secure


Your data does not get transferred anywhere and stays protected every step of the way. Feel free to discuss any business-related issues with CoPilot and don't be shy – it's always there to help.